PSIRF

PSIRF

Patient Safety Incident Response Framework

This guide introduces the NHS Patient Safety Incident Response Framework and explains how NHS organisations in England learn from patient safety incidents and use that learning to improve care.

It explores the move away from automatically treating incidents through the same investigation process and towards compassionate, systems-based and proportionate responses.

It includes:

• What PSIRF is and what it replaced
• The meaning of a proportionate response
• Compassionate involvement of patients, families and staff
• Systems-based approaches to learning
• Different types of learning response
• Patient Safety Incident Investigations
• Local incident response policies and plans
• PSIRF and the Duty of Candour
• Questions patients and families can ask
• Current implementation across NHS services
• Turning learning into meaningful improvement

A straightforward guide to how patient safety incidents can be understood, responded to and used to make healthcare safer.

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