Reasonable Adjustments in Healthcare
Understanding Accessible Care and the NHS Reasonable Adjustment Digital Flag
Reasonable adjustments are changes that reduce disability-related barriers and help disabled people access healthcare more equitably.
This guide explains the reasonable-adjustment duty in healthcare alongside the NHS Reasonable Adjustment Digital Flag, which can help relevant information about a person’s needs be recorded and shared between services.
It includes:
- What a reasonable adjustment is
- The Equality Act 2010 duty
- Examples of adjustments in healthcare
- Communication adjustments
- Sensory and environmental adjustments
- Appointment and procedural adjustments
- What the NHS Reasonable Adjustment Digital Flag is
- What information can be recorded
- Identifying and reviewing individual adjustments
- Questions patients and families can ask
- Guidance for healthcare professionals
- What to consider when an adjustment is not provided
A practical guide to understanding accessible healthcare, reducing disability-related barriers and communicating the adjustments that help an individual receive appropriate care.
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