Preparing to Ask for Support

A practical one-page workplace guide to help you prepare for conversations about disability, accessibility and support needs. Learn to identify barriers, explain their impact, gather examples and explore reasonable adjustments, with helpful guidance on what to share, how to make your request and preparing for a meeting.

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WORKPLACE SUPPORT & ACCESSIBILITY

Preparing to Ask for Support

Prepare for a workplace support conversation at your own pace. Explore the barriers you experience, the impact on your work and the changes that might help.

Interactive Preparation Workbook
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SECTION 1 OF 8

Start with the Barrier

Think about what makes your working day more difficult or less accessible. You do not need to begin by explaining a diagnosis. Focus on the task, system, environment or expectation.

Common workplace barriers

Noise, lighting, travel, fatigue, pain, phone calls, long meetings, heavy lifting, unclear instructions, interruptions, rapid task switching or unpredictable schedules.

SECTION 2 OF 8

Describe the Impact

The next step is explaining what happens because of the barrier. Practical examples help the conversation stay focused on access and effective working arrangements.

Possible impacts

Slower processing, missed information, pain, exhaustion, difficulty concentrating, sensory overload, communication difficulties, reduced capacity or needing longer recovery after work.

Example: "When instructions are given verbally in a long meeting, I can miss key actions. A written summary helps me work more accurately."
SECTION 3 OF 8

Gather Real Examples

Choose two or three situations that show the difficulty. You do not have to prove every experience or recount your personal history.

A useful structure

Task → What happened → Impact → What might have helped

Example 1

Example 2

Example 3

Your examples are information for a constructive workplace conversation, not a test of whether you deserve help.

SECTION 4 OF 8

Think About Possible Solutions

Consider changes that could remove or reduce the barrier. You do not need to find the perfect solution before asking for support.

SECTION 5 OF 8

Decide What You Feel Comfortable Sharing

Workplace support discussions can involve private information. Think about what is relevant and what you wish to communicate.

You can explain the practical impact of a barrier without beginning with every detail of your medical, disability or personal history. Sometimes particular information will be needed to assess adjustments; sensitive information should be handled appropriately.

You can prepare boundaries

"I'm happy to explain how this affects my work and what support would help, but I'd prefer to keep unrelated personal details private."
SECTION 6 OF 8

Choose Your Key Request

If several things are difficult, choosing one high-impact request can help start the conversation. You can still discuss more than one adjustment.

Ask yourself

Which change would remove the biggest barrier? Which could be arranged most quickly? What would allow me to work more consistently or with less unnecessary effort?

SECTION 7 OF 8

Prepare What You Want to Say

Having an opening phrase ready can make a difficult conversation easier to begin. Choose whichever style feels most comfortable.

"I'd like to discuss a workplace barrier that is affecting me and some support that could help me work more consistently."
"There are some adjustments I'd like to explore so I can manage my responsibilities more sustainably."
"My needs have changed and I'd like us to review the support currently in place."

Use barrier → impact → support

Explain what is difficult, what happens because of it and which practical change may help.

SECTION 8 OF 8

Before and After the Meeting

A clear preparation checklist can help you feel more organised and make it easier to follow up afterwards.

Before the meeting

After the meeting

Remember

You do not need to arrive with every answer. Your experience matters, and a constructive support conversation should allow space for questions, practical changes and collaborative problem-solving.

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This is an educational workplace planning resource, not individual medical, occupational health or legal advice. Answers are stored locally in this browser where supported. Avoid recording confidential information about other people.